- Customer Relationship Management in Banks
Banking has traditionally operated in a relatively stable environment for decades. However, today the industry is facing a dramatically aggressive competition in a new deregulated environment.The net result of the recent competition and legislation is that traditional banks have lost a substantial proportion of … Continue Reading
Part 1 Focuses on planning and starting your business. This section will help you formulate a business plan, choose a business structure, understand licensing and insurance requirements and gain basic management and marketing skills. Part 2 Covers fundamentals you will need to know in order to operate a … Continue Reading
Enterprise Resource Planning (ERP) implementations can be costly for any company. While there are advantages to size and funding in larger businesses (500+ employees), there are critical success factors of the ERP process that small- to mid-size manufacturing (or other types of business organizations) can use to increase their … Continue Reading
Business Analytics, Second Edition teaches the fundamental concepts of the emerging field of business analytics and provides vital tools in understanding how data analysis works in today’s organizations. Students will learn to apply basic business analytics principles, communicate with analytics professionals, and effectively use and interpret analytic models to make better business decisions. Included access to … Continue Reading
CRM systems are not just vital sales tools, they offer serious business power. They are a central point for storing all your customers’ data – emails, phone calls, visits, social media communication, web chat, sales progress and deals can be recorded.
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See how small businesses can turn new customers into repeat business.
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