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Customer Relationship Management in the Financial Industry: Organizational Processes and Technology Innovation (Management for Professionals)
An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration. Increased … Continue Reading
In Template Analysis, Nigel King and Joanna Brookes guide you through the origins of template analysis and its place in qualitative research, its basic components, and the main strengths and limitations of this method. Practical case studies and examples from published research then guide you through how to use … Continue Reading
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This up-to-the-minute text addresses all facets of successful construction project management in today’s complex environments. Construction Project Management introduces all key players in the process, walks through each project phase, and presents tools for effectively managing both people and projects. Co-authored by an academic and an industry professional, it fuses … Continue Reading
In this video you will learn:
• What is project management?
• When do we use project management?
• Why do we use project management?
To learn more, visit us at https://www.apm.org.uk/
Everywhere you look, projects are underway. Whether you’re recruiting a new member of staff or constructing the world’s tallest building, every project needs a manager to ensure its … Continue Reading