If you are in any stage of the software purchase or implementation process, this guide can help you avoid common implementation pitfalls and misleading sales tactics.
The primary audience for this material is anyone in a small to medium-sized … Read More
Up until now many businesses have been able to get away without fully succeeding in their CRM implementations. As we move into the age of artificial intelligence, the basics of data management and CRM use will become … Read More
Thinking about ERP: The Executive`s guide to setting strategy for selecting, implementing and operating ERP.
The premise of this book is straightforward: The business objective you are trying to achieve determines the strategy you should follow when selecting, implementing and operating ERP.
This book was written due to the above … Read More
Praise for Connected CRM
“Many books explore the subject of CRM. In this book the ‘m’ is for Marketing and David’s seasoned perspective indeed makes it a capital ‘M.’ Taking core direct response marketing techniques and moving beyond the simple use … Read More
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Your Hands-On Guide to SAP ERP Sales & Distribution
Written by senior SAP consultant Glynn Williams, Implementing … Read More