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The value proposition and benefits for customer that integrate diverse customer relationship managment (CRM) applications.
Specific use cases and configurations for sales, marketing and customer support driven deployments.
Business problem statement, benefits derived and value proposition defined.
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You will get the best answer for What is CRM? and Why CRM?
in this video.
To get success in any business,
Knowing your customer is very important
Now the question is How you will know about the customer?
By maintaining customer’s data like customer names, contact details, and buying habits.