Save time, save money, and grow your business with more effective CRM
CRM For Dummies is the small business leader’s guide to managing customer interactions. Customer relationship management is a critical part of any business, and it encompasses everything from business strategy and HR to sales, marketing, events, and more. Solutions exist for businesses of any size, … Continue Reading
Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, CRM systems and their implementation. It is the only comprehensive academic text to cover the entire scope of CRM from a marketing management angle. Geared to MBA students and advanced undergraduate students, as well as those taking courses on CRM, … Continue Reading
The Ultimate Guide to Google Sheets: Everything you need to build powerful spreadsheet workflows in Google Sheets (Zapier App Guides Book 7)
It’s easy enough to list your expenses in a spreadsheet, use =sum(A1:A20) to see how much you spent, and add a graph to compare your expenses. It’s also easy to use a spreadsheet to deeply analyze your numbers, … Continue Reading
This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important aspect of marketing strategy.
Baran and Galka deliver a book that helps students understand how an enhanced customer relationship strategy can differentiate an organization in a highly … Continue Reading
Business T.A.L.K. – Learn the 5 Step T.A.L.K. Follow Up and Referral System to Get and Keep Clients Long Term
Business T.A.L.K. is all about how to show a deeper appreciation for your business and personal contacts.
It’s vitally important to set yourself apart in today’s business environment. How do you set yourself apart? Do the simple thing that your … Continue Reading