Service Marketing in Ghana focuses on important service and customer management themes like the nature of services and their marketing challenges, challenges to the attainment of customer-oriented business cultures in Ghana, the building of business-to-business relationships, development of service marketing strategies; as well as knowing, assessing and managing your customers. The … Continue Reading
Twenty-first century customers are demanding more than ever – they will communicate with a company in whatever channel they need to at the time they want to. They want their interactions with the company to be seamless, convenient and simple. They want to get whatever it is they want to … Continue Reading
Don’t Panic! I’m A Professional CRM Systems Analyst: Customized 100 Page Lined Notebook Journal Gift For A Busy CRM Systems Analyst: Far Better Than A Throw Away Greeting Card.
A funny customized lined notebook journal for a busy CRM Systems Analyst employee and team member. Give this keepsake book to a colleague, friend or family member, instead of a throw … Continue Reading
This CRM masterclass gives you a proven approach to modern customer relationship management
- Proven techniques to architect CRM systems that perform well, that are built on time and on budget, and that deliver value for many years
- Combines technical knowledge and business experience to provide a powerful
Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future firm profitability, with emphasis on developing an understanding of Customer Relationship Management (CRM) models as the guiding concept for profitable customer management. To understand and explore the functioning of CRM models, this book … Continue Reading